Shipping and Handling

COVID-19 UPDATE

​***Please note that due to COVID-19 shipping times have increased significantly to many areas in the world. We keep the below timeframes as up to date as possible, however for the latest delivery time estimates we recommend you check the Australia Post website.***

Dispatch Timelines:

We dispatch all our orders within 2-4 business days. If your parcel dispatch will be delayed for any reason, we will contact you.

Australian Domestic Shipping:

All our parcels are delivered by Australia Post with tracking included as standard (no signature required).

Get FREE standard domestic shipping when you spend over $80

Get FREE express domestic shipping when you spend over $100!

You can check the Australia Post website for the latest delivery timeframes and any delays.

Domestic Shipping Options
Shipping Cost
Typical Delivery Timeframes
Standard Shipping (Auspost with tracking)
$10
3-5 days for metro areas, 4-9 days for regional areas
Express Shipping (Auspost with tracking)
$2 upgrade from Standard Shipping! (total cost $12)
1-2 days for metro areas, 2-3 days for regional areas
Local Pickup/Drop Off
Free (see below for eligible towns)
Up to 2 weeks

Local Pickup or Drop Off:

You can choose to pick up your purchase from Warragul or have it dropped off to a mutually convenient location.

Please note that parcel drop off may take up to 2 weeks depending on availability. Please leave a note or message us to arrange a suitable time for pickup or drop off. If for some reason we can't find a time that suits, we'll request payment for a shipping method. If you have any questions about this option, just message us.

Townships that qualify for drop off option are:

Longwarry, Drouin, Warragul, Nilma, Yarragon, Trafalgar, Moe, Morwell, Traralgon, Churchill.​

International Deliveries:

All international shipping pricing in the table below is based on a 500g parcel weight delivered with Australia Post. Postage costs will be higher for some heavier items on the site which will automatically be calculated in your cart. Please message us if we don't have your country listed in our shipping options and we will provide you with a shipping quote.

***INTERNATIONAL CUSTOMERS ONLY - GET $10 BACK WHEN YOU SPEND OVER $80***

($10 will be reimbursed when order is dispatched; shipping not included in $80 threshold)

Country Grouping
Express Shipping Rate
Typical Express Delivery Timeframes
Standard Shipping Rate
Typical Standard Delivery Timeframes
New Zealand
$3
3-8 business days
$15
6-12 business days
East Asia: China
$37
6-15 business days
$18
10-20 business days
East Asia: Hong Kong, Indonesia, Korea, Japan, Malaysia, Taiwan, Thailand, Vietnam
$37
4-19 business days
$18
8-25 business days
East Asia: Singapore
$37
3-6 business days
$18
6-15 business days
United States and Canada
$39
7-15 business days
$20
10-20 business days
Ireland
$43
10-25 business days
$28
12-25 business days
United Kingdom
$43
6-10 business days
$28
9-15 business days
Major Europe: France, Germany, Italy, Netherlands, Norway, Spain, Sweden, Switzerland
$44
7-13 business days
$30
9-20 business days
Countries Not Listed
Message us for a quote
10-16 business days
Message us for a quote
12-18 business days

 

Packaging:

Please note that although we package all our products carefully for the long trip ahead, sometimes the unfortunate happens and damage occurs in transit. If this occurs, please let us know.

Please contact us if you have any further questions about shipping.